Product Questions
What makes Skilk Skin different from regular wipes?
Unlike traditional wipes, The Complete Duo is designed with skincare-first ingredients and convenience in mind. Skilk Skin is non-toxic, cruelty free, vegan, and the wipes are biodegradable under certain conditions. It’s not just about removing dirt—it’s about actually caring for your skin while you’re on the move and the environment.
Can I use this instead of washing my face?
Absolutely! The Complete Duo is perfect for when you don't have access to a sink or need a quick refresh.
Is it safe for sensitive skin?
Yes! Our formula is designed to be gentle and suitable for most skin types, including sensitive skin. If you have very sensitive skin, we always recommend doing a patch test first.
What skin types is this best for?
Skilk Skin is designed for all skin types—dry, oily, combination, acne-prone, and sensitive.
Can men use this?
Absolutely! Whether you're traveling, working out, or constantly on the move, Skilk Skin is designed for anyone who wants quick, effective skincare—no matter your routine.
When should I use Skilk Skin?
The Complete Duo is perfect for...
- Post-workouts to prevent breakouts caused by sweat
- Long travel days or to pack for trips to avoid bringing multiple products
- After late nights out or long days when skincare feels like a feat
- Whenever you need a quick refresh!
Are your products cruelty-free?
Yes, Skilk Skin is cruelty free and never tested on animals.
Does it remove makeup?
Yes, it removes makeup while refreshing your skin.
Are your products fragrance free/non-comedogenic (won't clog pores)?
Yes, our formula is designed with skin-friendly ingredients and avoids harsh additives. We are fragrance free and non-comedogenic. Our product is designed to draw impurities out of your pores.
Why Korean Skincare?
Korean skincare manufacturers set the global standard for effective, gentle skincare, with alternatives to harsh chemicals that have real results. Korean skincare is known for its innovation, high-quality ingredients, and skin-first approach which is what we wanted for Skilk Skin.
Who is Skilk Skin for?
Skilk Skin is truly for anyone. As we say, from your busiest day to your laziest day, Skilk Skin is right there with you. We fit in your pocket and in your schedule.
Shipping Questions
When will my order ship?
Orders are typically processed within 2–3 business days.
How long does shipping take?
Shipping usually takes 3–7 business days depending on your location.
Do you offer free shipping?
We cannot offer free shipping at this time. We appreciate your support as we are a small, founder-led business!
Can I track my order?
Yes! Once your order ships, you’ll receive a tracking number via email. Or you can track via the Shop app.
Returns and Support
What is your return policy?
We offer 100% customer satisfaction. If for any reason there is an issue with the product, kindly email us at jandb@skilkskin.com and we will make it right.
What if my order arrives damaged?
Please contact us at jandb@skilkskin.com and we’ll make it right.
How can I contact you?
Email us at jandb@skilkskin.com and we’ll get back to you as soon as possible.
Didn't Answer Your Question
We are happy to answer your questions!
Email us at jandb@skilkskin.com and we are happy to help!